Our Office Hours are Monday- Saturday 9am-6pm
Our Cleaning Hours are Monday-Saturday 9am-3pm meaning we take our 1st client as early as 9am and our last client as late as 3pm.
All appointments must be scheduled atleast 2 days in advance based on availablity.
No same day or Next day apponintments available.
Once you are booked in the system you will receive an email and a text message notification confirming your appointment.
You will receive an email reminder 2 days before your appointment date and time and a text message reminder 2 hours before your appointmemt time on the date of your house cleaning appointment.
PAYMENTS AND CANCELLATIONS:
All payments are required up front on the day the appointment is made in order to confirm and keep your house cleaning appointment.
We ask that you cancel or reschedule 3 days from your appointment time for a full refund. Any cancellations made after that will result in a $75.00 Cancellation Fee.
If for any reason you are not satisfied with cleaning that has been provided to you, a team lead or a manager will come back out and do a re-clean of the rooms and or areas that are not satifactory to you with in 24-48 hours during our normal business office hours.
Thank you for choosing Star Quality Cleaning!
We appreciate your business!